Privacy Policy
This policy explains what data VUG collects through the website, for what purposes and what your rights are. For any questions, email office@vugagency.com.
Data we collect
When you fill in the contact form we collect the data you enter: full name, email address, subject and message. The server additionally logs the IP address and browser information to protect against abuse (spam) and for security.
Purpose of processing
We use the data solely to respond to your enquiry and get in touch regarding our services. We do not use it for automated decision‑making and we do not sell it to third parties.
Legal basis
Processing is based on the consent you give by submitting the form, or on the legitimate interest of communicating with prospective clients. [For lawyer review: exact legal basis under applicable data protection law.]
Analytics (Google Analytics)
The site uses Google Analytics for anonymous visit statistics (visitor count, traffic sources, on‑page behaviour). Google may set cookies — see the Cookie Policy.
Spam protection (Google reCAPTCHA)
The contact form is protected by Google reCAPTCHA v3 to prevent abuse. Google’s Privacy Policy and Terms of Service apply to reCAPTCHA.
Data retention
We keep contact‑form messages for as long as needed to handle your enquiry and any collaboration. [For lawyer review: exact retention period.]
Your rights
You have the right to access, rectify, erase and restrict the processing of your data, as well as the right to object. Requests can be sent to office@vugagency.com.
Contact
Data controller: VUG, Vojvođanska 12b, 26000 Pančevo, Serbia. Email: office@vugagency.com. [For lawyer review: company registration details and official legal name.]